Technology Audit Services
What we do
Our audit service is a valuable, first-step process that takes a comprehensive, low risk look at your voice and data environment, to help you uncover immediate savings for your business
Provide transparency in billing of all expenditure across multiple telecom systems
Present methods to calculate savings and measure the impact of the cost cutting initiatives
Full dispute management of billing irregularities
Drive down expenditure by delivering projects within agreed targets and timelines
Provide tried and trusted data driven analytics, advice and repeatable business process
Remove incorrect billed line items and recover due credits
How we do it
Our approach is to use the 5-C Methodology including:
Condition: provides an overview of an unidentified problem within the telecommunications and mobile environment
Criteria: which standard or service was not met.
Cause: why did the problem occur?
Consequence: what are the risks and findings of the audit outcome?
Corrective Action: what should be done about the audit findings and by when?
Reconciliation of invoices
Reconciling the telephony accounts (Telkom, Mobile Operators and VOIP Operators)
Interaction with the multiple suppliers to ensure invoices are paid timeously and discounts are applied correctly
Monitoring of assets and inventory
Timeously reporting and contract renewals and/or status changes
Cost breakdown of invoices per business unit allocating costs accordingly
Monthly trend reports
Budgeted costs versus Actual costs
Detailed usage reports
Identification of over and under utilised devices
Cost Reduction Reports
Identify cost saving possibilities
By ensuring accurate billing of infrastructure, services and usage consumption you can validate discount structures by the respective service providers
Improve the company's internal ability to manage expenses:
Analyse expenses and use
Query billing anomalies
Accurately allocate expenses to cost centres
Improve efficiency of Telecommunications and Mobile infrastructure, services and consumption of these services
Recover costs from the respective service providers as a result of billing discrepancies and over payment
See ADAPT ITs Expense Management in action
What is Expense Management?
This quick explanatory video will put you in the picture.