Technology Audit Services

What we do

Our audit service is a valuable, first-step process that takes a comprehensive, low risk look at your voice and data environment, to help you uncover immediate savings for your business

How we do it

Our approach is to use the 5-C Methodology including:

Condition: provides an overview of an unidentified problem within the telecommunications and mobile environment

Criteria: which standard or service was not met.

Cause: why did the problem occur?

Consequence: what are the risks and findings of the audit outcome?

Corrective Action: what should be done about the audit findings and by when?


  • Reconciliation of invoices

    • Reconciling the telephony accounts (Telkom, Mobile Operators and VOIP Operators)

  • Resource allocation

    • Interaction with the multiple suppliers to ensure invoices are paid timeously and discounts are applied correctly

  • Monitoring of assets and inventory

    • Timeously reporting and contract renewals and/or status changes

  • Cost allocations

    • Cost breakdown of invoices per business unit allocating costs accordingly

  • Reporting

    • Monthly trend reports

    • Budgeted costs versus Actual costs

    • Detailed usage reports

      • Identification of over and under utilised devices

    • Cost Reduction Reports

      • Identify cost saving possibilities

  •  By ensuring accurate billing of infrastructure, services and usage consumption you can validate discount structures by the respective service providers

Improve the company's internal ability to manage expenses:

  • Analyse expenses and use

  • Query billing anomalies

  • Accurately allocate expenses to cost centres

  • Improve efficiency of Telecommunications and Mobile infrastructure, services and consumption of these services

  • Recover costs from the respective service providers as a result of billing discrepancies and over payment

Image description

See ADAPT ITs Expense Management in action

What is Expense Management?
This quick explanatory video will put you in the picture.

Watch the video