Streamline Usage

Customer Challenges

Staff and Training Costs
Organisations are in need of additional support staff and are incurring additional training costs in order to manage multiple systems

Additional Software Costs
Organisations are in need of additional software and licensing costs in order to cover multiple systems

Low Pro-Active Budget Management
Existing platforms don’t allow for pro-active budget management

Limited Stability
Organisations are experiencing limited software stability and scalability

Inaccurate costing
Organisations have limited ability to cost accurately.
This leads to incorrect cost allocation and low recovery

Ineffective Integration
Often there is ineffective integration and compatibility with latest Unified Communications technology platforms

Reports on Demand
Many businesses struggle to generate or schedule reports on demand

No User Support
Often support is not provided by current vendor, and technical staff have limited industry experience to effectively offer support

What is Streamline Usage

Our much-evolved Usage Management technology platform, within the Streamline Product suite, has a proven 40 year-old track record of serving a multitude of customers globally.

The platform allows you to easily transform your itemised usage data into actionable insights, in order to better manage and control runaway usage costs within your business.

This enables your business to allocate and report usage and costs accurately across fixed line, mobile, proxy data, print, video conferencing or any other consumption based technology service.

Benefits

The discovery of additional capacity through traffic analysis, route overflow and vendor management
Identification of zero usage and low usage services, freeing-up expensive communication licenses
Ability to analyse personal usage, abuse and misuse of communication services
Improvement of customer experience through monitoring call volumes, drop rates and wait times
Being able to plan effectively, according to usage trends, peak times and busy periods
Implementation of budget pre-threshold notifications and over-limit alerts
Ability to block devices and services when usage limits are reached
Power to drive technology usage analytics and consumption awareness
Improving Security and Forensic analysis for Fraud and Security teams

Define dashboards and reports for executives, administrators, managers or users
Provide dashboards, reporting and budgets to every level of the organisation

Scheduled and request-on-demand reporting that easily distinguishes between different forms of usage and identifies services of zero or low usage
Fully automated reports separate private usage from business usage and provides vital intelligence for greater control and transparency, allowing better allocation of your spend
Our Streamline Usage solution generates detailed reports on all consumption based services, outlining usage across all levels of your organisation

Allow corporates to associate budgets to cost owners and recover your consumption-based services
Accurately cost any consumption data in line with service provider tariff tables or your own defined tariffs
Gain more control over usage thresholds and enforce budget limits on various devices

Streamline Usage is compatible, supports and integrates with any on-premise or hosted voice PBX platform in the market
Our in-house development team allows us to react quickly to data and technology changes within the market
We have the ability to integrate with your ERP and finance database systems

See ADAPT ITs Expense Management in action

What is Expense Management?
This quick explanatory video will put you in the picture.

Watch the video