Developing the tactical edge with enterprise connectivity

19 October 2020

“Connectivity is important for any type of enterprise, whether to deliver to customers, lower operating costs, or increase productivity,” says Trefz. “We have moved beyond discussing unified communication, and we are now focusing on how the modern organisation is going to be connected.”

Trefz explains that the shift towards enterprise connectivity is going to impact how organisations engage with customers and will enable them to deliver solutions without compromise. In this increasingly always-on, cloud-based, mobile-first digital world, enterprise connectivity is no longer merely desirable, but an expected necessity.

“Organisations are relying on connectivity to engage with customers, employees and suppliers; as many rely on it to deliver their services,” Trefz adds. As such, connectivity is not only about internal collaboration, but is essential in remaining connected to their customers using best-suited technology.

CIOs now need to consider multiple facets, not limited to merely software and hardware, but including cloud applications and infrastructure as well. As the Millennial generation starts entering upper management and even executive levels, they are expecting enterprises to deliver social networking tools, easy-to-use applications, and mobile computing experiences on par with those available to consumers.

The success of today’s organisations depends highly on the delivery of the latest technology on reliable and secure enterprise connectivity, any place, anytime, says Darryn Trefz, Executive: Technology Expense Management at Adapt IT.


“CIOs now need to consider multiple facets that are not limited to software and hardware, but include cloud applications, as well as infrastructure”

“This may pose a challenge to the organisation, as the upcoming workforce places demands on the organisation that challenges the CIO’s future technology strategy,” Trefz says. “These are tech-savvy individuals who are looking for technology-based solutions,

if their needs aren’t met, the organisation might end up with silos, with different departments deploying unintegrated project tools, cloud apps, social media platforms, and so forth.”

Trefz warns that the demands for capacity not visible under a common strategy can end up costing double or triple what they should. As such, enterprise connectivity needs a more inclusive, future-proof strategy that can be executed harmoniously within budget.

To address this need, Adapt IT offers a full solution stack as it relates to technology, communications, cloud services and infrastructure expense management. “We engage with C-level executives, managers, and technology vendors involved in rolling out these strategies,”explains Trefz. “And we do this not just by considering how the organisation connects their customers and employees, but as well as how we align this through a technology platform.”

Adapt IT provides the as-is landscape of the fragmented services used in an organisation, connectivity, communications, and services. In addition, the technology offered by Adapt IT assists with the business ownership of these services and alignment of these services to the enterprise connectivity strategy.

“We assist the company in delivering a true cost per user considering all technology, connectivity, and communication forms by providing the platform to associate ownership to services, spend, and budget,” Trefz adds. “We aim to maximise the effectiveness of the connectivity strategy, while managing the cost through the removal of dormant, misused, overcharged spend; achieving a saving of up to 40% for some clients.”

For more information see our Streamline Expense solution.